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Standard TTY

Step by Step Instructions for Standard TTY Relay Calls

  1. Dial 711 to make an intrastate call. Dial 1-800-855-2880 to make an interstate call. Dialing either number will connect you directly to a relay Communications Assistant.
  2. When the message "RC NBR CALLING PLS GA" appears on your TTY display screen, type the area code and telephone number you are calling.
  3. You will connect to a Communications Assistant who will place your call and inform you of the call status: "ringing" or "busy."
  4. When the number you are calling answers (either a person or an answering machine), the Communications Assistant will relay the greeting he/she hears then "GA" for you to "Go Ahead." This means it’s your turn to reply. When you are done typing your reply, type "GA."
  5. The Communications Assistant will then speak what you have typed to the person you have called. When they respond, the CA will type what they say so you can read it.
  6. Continue this process through your call. When you are ready to end your call, type "SK" for "Stop Keying" then hang up.