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VCO-to-TTY

Step by Step Instructions for VCO-to-TTY Relay Calls

Please note: Your TTY should be set to Baudot mode.

  1. Dial 711 or 1-800-855-2881 to reach a VCO relay Communications Assistant directly.
  2. When the message "RC NBR CALLING PLS GA" appears on your TTY display screen, type the area code and telephone number you are calling followed by "VTT GA." If you prefer to give the Communications Assistant the number verbally, type "VTT PLS GA" and wait for the Communications Assistant to come on the line.
  3. You will connect to a Communications Assistant. If you have typed in the number, the Communications Assistant will type "VTT ON." If you have not typed in the number, the Communications Assistant will type "VTT ON GA" to signal you to provide the number verbally.
  4. The Communications Assistant will now dial your call. When the TTY user answers, the Communications Assistant will announce the call as VTT then re-type the TTY user’s reply back to you.
  5. Once the Communications Assistant finishes relaying the TTY user’s message to you and types "GA," pick up your handset and speak directly into the receiver. Please say "GA" when you are ready for a response.
  6. Continue this process throughout the duration of your call. When you are ready to hang up, say "Signing Off" then hang up.