Important Notice Regarding Your AT&T IP Captioned Telephone Service
(AT&T IP CapTel®)
January 30, 2013
Dear AT&T IP CapTel® User,
We are notifying you that effective June 23rd, 2013, AT&T is suspending its IP CapTel® services and unfortunately you will not be able to use the AT&T IP CapTel® service as long as it is suspended. This notice affects AT&T users of the 800i and 840i telephone devices, AT&T Web CapTel®, and AT&T Mobile CapTel®.
If you wish to continue using your current IP CapTel® equipment (800i or 840i) with a different provider you may contact the manufacturer at 877-473-1867. If you are a registered user of AT&T Web CapTel®, and/or AT&T Mobile CapTel® application, or would like a list of other IP Captioned Telephone service providers, please refer to the FCC website: http://www.fcc.gov/encyclopedia/trs-providers
PLEASE NOTE: This notice does not affect AT&T’s analog CapTel® service provided through your state relay contract. Our analog CapTel® service, supported by the 800 telephone device, will continue to be provided.
We apologize for any inconvenience this may cause you. Our AT&T Relay support team is reachable by email (firstname.lastname@example.org) or by calling Voice (800) 682- 8706, or TTY (800) 682-8786 to address any questions you have.
AT&T Relay Services